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Standard alerts are based on RSS feeds. When you set-up a standard alert, it is defined by category, weather for example, and your defined location. Once you select the source of your alert, you can configure when and how you want to receive an alert from that source. First, you define a location and a distance from that location. For your location, you may enter a zip code, city, state, etc... CerberCenter will determine the center point of that location. Next you define a radius around that point. Lastly, you decide how you want to receive the alert, by satellite and/or e-mail and if you want to receive severe alerts only or all alerts generated by that source. When you send any message from CerberTouch and you're inside the point and radius you defined, CerberCenter will send you alerts if any exist at that time.

When you message with your CerberTouch app or by satellite using CerberLink and your current location is within your defined radius, CerberCenter will turn your alert ON and monitor it for you.  If you leave the location blank, then CerberCenter will always monitor that source for you and send the alert to you when it meets your criteria.  For example, assume you're going on vacation and you know that your crawl space floods easily when it rains hard.  You can create an alert that will notify you when a bad storm comes to town.  If bad weather occurs while you're gone, CerberCenter will send you an alert, and you can call your neighbor to check-up on the house.

Or, you can create your own custom alert.  Custom alerts allow you to use your own sources and set-up the exact criteria for which you want to receive an alert.  Say you love surfing in Rincon, Puerto Rico.  When the surf hits head high, it's time to book a flight and hit Pools Beach.  With custom alerts, you can set-up an alert that monitors the Rincon surf report for Pools Beach.  If the swell hits 6-ft, CerberCenter will send you an alert.  All that's left is for you is to book that flight to Rincon and hit the surf.  In the rush to get out, don't forget to pack a bag, your board and your CerberLink.

Lastly, any time you set-up a new alert, make sure you test if first by having it delivered to you by e-mail only.  That will make sure you don't accidentally receive 50 satellite messages about non-existant surf (not that this hasn't happened...).
Automatic Alerts track you in real-time and send you severe weather alerts and dangerous travel bulletins if any exist in your location.  With Automatic Alerts, you will receive alerts based on your current location, or your most recent location recorded within the last 24 hours after you use the CerberTouch app or message by satellite with CerberLink.  Automatic Alerts include NOAA weather bulletins and State Department travel bulletins.  As you move and send messages, CerberCenter constantly updates your position and looks to see if any dangerous events have been forecast at your location.  If a severe weather event is about to occur near you or if the State Department issues a travel warning about a country you are currently visiting, CerberCenter will alert you to the event.

Automatic Alerting is currently in a beta test phase, so they can only be received by e-mail. We'll continue to test and refine Automatic Alerts, and, once out of beta test, we will allow you to receive Automatic Alerts by satellite as well. If you have an opportunity to test this new feature, we would appreciate your feedback.
CerberLink uses a Lithium Polymer (LiPo) battery to keep everything going.  These things are great because you can recharge them instead of constantly needing to throw out batteries and carry spares everywhere you go.  But, LiPo batteries don't like the cold, so we programmed your CerberLink to shutoff when the temperature goes below -20C.  If it's super, duper cold, like below -20C cold, we have a few tips for you. 

  • Keep your CerberLink in a pocket (pants, coat, bib, etc...).  We've found that, in general, this keeps your CerberLink well above the shutdown temperature.  You can still send satellite messages with CerberLink close your body.  CerberLink has been approved as a body worn device so you don't have to worry radio frequency (RF) exposure.
  • Don't use your phone.  Set up your "Contacts" page so that your contacts will receive check-in messages that you send by pressing 1-1-1 on CerberLink's keypad.
  • CerberLink is not an ice chipper.  It's durable, but don't push your luck.
The Cerberus global communication system allows you send and receive text based messages by satellite. Below are few hints to help keep it simple:

  1. Send texts...You can send text messages from your CerberLink by turning your buddy's phone number into an e-mail. You just need to know the phone number and the carrier. For example, if you want to send a text to someone using your CerberLink, send the message to the person's phone number and add the correct e-mail address extension after the "@": To see a list of cell phone carriers e-mail to text addresses, go to the following address:
  2. Keep in mind that if you send a message to a text address, you will not be able to receive a response. This is because the cell phone carrier forwards the message on your behalf which means it does not contain your CerberCenter e-mail address.
  3. Truncate responses... If you respond to a CerberLink message, delete all content below your message. This will prevent the entire message chain from being sent by satellite.
  4. Don't be cryptic...You can say a lot in 160-characters and the message costs the same whether you use 16-characters or 160-characters. The same if true for people who send you messages.
  5. Keep your pants on... Really, no underpants parties. Cerberus doesn't want to see that.
  6. No attachments... Come on. This is text based messaging.  CerberCenter will strip any e-mail attachments, pictures, etc... from messages sent to a CerberLink.
The Cerberus global communication system is awesome.  If you're cheap, here are three reasons why you should open an account:

  1. You will always be able to access your account and messaging history even if you're not a paying subscription holder.
  2. CerberTouch is free.  What does this mean?  This means that you can send tracking messages and text based messages using your smartphone and the CerberTouch app at no cost.  You may view and share these messages in CerberCenter or share them and your personal map with your friends.
  3. Real-time alerts are free.  Huh?  Our alerting system pushes critical weather, safety, health and news messages directly to you based on your location and the severity of the event.  Receive warnings and critical bulletins before it's too late by e-mail and/or by satellite.
When you send a message with CerberLink, you are limited to sending 160-character messages.  When someone sends you a message, that message can be up to 1600-characters.  In order to do this, CerberCenter breaks the message into (10) 160-character messages.  When you sync that message from CerberLink to CerberTouch, CerberTouch will reassemble that message.  Tell your friends to be careful when sending you long messages because that 10-part message you just received counts as 10 individual messages.  If someone sends you a message that is 2000-characters long, then CerberCenter will truncate that message to 1600-characters and let the sender know that their message has been truncated.
CerberLink can send messages and obtain a GPS location when oriented in just about any direction.  BUT, you will always get the best results, fastest transmissions and quickest GPS fixes if you orient your CerberLink vertically.
Seriously, you can. It's not that hard. Log-on to CerberCenter and go to your "Profile" page. Click on the "Social Networking" tab on the left side of your screen. Next to "Allow posting to Facebook," select "Yes" and then press submit. To post a message to your Facebook wall by satellite, send your satellite messages to "".
This is just like setting up your CerberCenter account to post a message to your Facebook Wall. Log-on to CerberCenter and go to your "Profile" page. Click on the "Social Networking" tab on the left side of your screen. Next to "Allow posting to Twitter," select "Yes" and then press submit. To Tweet by satellite, send your messages to "".
Reset_CLIf you incorrectly entered you 10-digit Cerberus ID, you will need to perform a CerberLink reset before CerberCenter can route your satellite messages.  If you want to loan your CerberLink to someone touse on their account, you will also need to reset CerberLink.  

When you reset your CeberLink to factory defaults, it will delete you 10-digit Cerberus ID, all messages and any other stored information from CerberLink’s memory including Bluetooth pairs.

Perform the following steps to reset CerberLink to factory defaults: Make sure CerberLink is ON and not in sleep mode. Press the following four buttons together and hold them for ten seconds: 1,3, mailbox check and signal strength. After 10 seconds, CerberLink will turn OFF and then turn back ON.  If your firmware is version 3.14 or below, you will need to manually restart CerberLink by pressing the power button for 3 - 5 seconds to turn CerberLink ON.  

After performing the reset, you must go to the Bluetooth settings of your phone and “un-pair” it with CerberLink. Then you need to re-establish the Bluetooth pair. Connect to CerberLink via Bluetooth, start the CerberTouch app and enter your 10-digit Cerberus ID when prompted by the app.

When you create your Cerberus account, you have the option to add contacts to your profile page. You can designate contacts to receive your check-in messages that you send with CerberLink by pressing 1-1-1. You can also designate your contacts to receive emergency messages should you ever have to light off distress mode with your CerberLink. You can designate up to 15-contacts to receive check-in and/or emergency messages by e-mail and/or text message. When you add contacts to your contacts list, CerberCenter will send your contacts a verification message to validate that you entered the correct contact information. Once they verify their contact info, CerberCenter will let you know. If your contact doesn't validate their contact info after 24 hours, CerberCenter will send you a warning message.
Creating a public link of your Activity page to share with others is easy.  Log-in to CerberCenter and go to your Activity page.  Beneath your map, click on the link that says, "Create a map you can share with friends."  Follow the on-screen instructions.   Please note that we only display the following messages on your Public Activity page:  tracks, breadcrumbs,  public messages (breadcrumbs with text) and check-in messages.  We do not share regular messages on your shared public activity page for privacy reasons.
Checking your CerberLink's firmware build is easy. Follow these steps:

  1. Connect your phone to CerberLink via Bluetooth
  2. Start the CerberTouch app
  3. Go to Manage>CerberLink Settings
  4. Look at the field named, "Firmware version."


CERBERUS. Get one before you go.

Cerberus. Not the first, but the best way to stay in touch. The Cerberus global communication system lets you exchange messages with friends, family, and colleagues—wherever you are in the world. Cerberus will send you critical alerts, tailored to your exact location. Let your friends ride along by sharing your experience on your favorite social website. Cerberus can even help you get assistance in an emergency.


Tech Specs


3129 Mount Vernon Ave.
Alexandria, VA 22305
t. 703.548.7892
f. 703.548.7893